2-1-1 is a bridge between people who need services and the agencies that can help. Our trained 2-1-1 Staff utilized the database to answer over 70,000 calls for help last year. Our service is free, confidential and available 24/7. Our 2-1-1 Database www.211summit.org is available to local caseworkers and the public for free to search for important community resources. Our 2-1-1 database contains information on over 1,150 agencies and over 10,000 services available to Summit County residents.